FAQ

Contents

  1. 1 Which schools are involved in Waukesha One?
  2. 2 How Can I tell the age of my iPad?
    1. 2.1 If my child can not find their iPad what should I do?
  3. 3 What is the cost ?
    1. 3.1 If my child gets their iPad mid year why do I pay the full cost?
  4. 4 Apple ID
    1. 4.1 What is a Apple ID and will my child need one?
    2. 4.2 I tried to create an Apple ID and I was asked for a credit card ... I don't want to do that!
    3. 4.3 What if my child forgets their Apple ID.
    4. 4.4 Can I change the password on my child's Apple ID?
    5. 4.5 I have 3 kids in school, can they share one Apple ID?
    6. 4.6 How do I change the email address associated with my Apple ID?
  5. 5 Apps
    1. 5.1 What apps are required?
    2. 5.2 How do I get my Core Apps?
    3. 5.3 If I want to purchase an app for my child how can I do this?
    4. 5.4 Can the students download apps paid and otherwise?
    5. 5.5 Will there be a list of recommended apps?
    6. 5.6 Can parents control the apps their children install?
    7. 5.7 If you purchase apps will they only be for a year? When you turn it in will you lose your apps?
    8. 5.8 Will students need iTunes accounts to use with iPads?
  6. 6 The iPad
    1. 6.1 Will students be assigned the same device / model throughout their academic career?
    2. 6.2 Will students be allowed to keep the device over the summer?
    3. 6.3 If I don't feel comfortable keeping the device over the summer what can I do?
    4. 6.4 Will student iPads be insured against theft and accidental damage?
    5. 6.5 Which students will be assigned devices?
    6. 6.6 May I bring my own iPad to school?
    7. 6.7 Will I use an iPad in all of my classes?
    8. 6.8 Does it make sense to get a stylus for writing on the iPad for the various activities and projects?
    9. 6.9 What do students need to do to "sync" the iPads?
    10. 6.10 May students opt out of using the iPad?
    11. 6.11 What if a student forgets to bring the iPad to school?
    12. 6.12 I am concerned my iPad battery will not last for the entire school day. What should I do?
    13. 6.13 What about the use of Flash on the iPad?
    14. 6.14 My student is graduating/leaving the district can they purchase their iPad ?
    15. 6.15 What are the requirements for a student to purchase their iPad ?
  7. 7 Parental Controls
    1. 7.1 How can parents still monitor a student's online behavior, when the iPad can be used anywhere at home?
    2. 7.2 Will parents be shown controls that can be used at home?
    3. 7.3 Will the only method of security be a password?  
    4. 7.4 Will the school set rules for use of the iPad at home?
  8. 8 Internet Access
    1. 8.1 Am I required to have wireless Internet access at home for the iPad program?
    2. 8.2 Will the wireless network handle all of these devices?
  9. 9 Summer Access to iPads
    1. 9.1 What will happen to iPads the district has issued to students during the summer months?
    2. 9.2 Why are you providing students with access to district issued devices throughout the summer?
    3. 9.3 What resources are available to support and encourage student learning during the summer months?
    4. 9.4 What should I do if I need technical support, experience damage to the iPad, or suspect loss of the iPad during the summer break?
    5. 9.5 Can students use the device for anything that they wish to during the summer months?
    6. 9.6 I do not want the iPad to be available to my child during the summer months. Is there a method to submit the iPad to the district for summer storage?
  10. 10 Other
    1. 10.1 Will they be using Google Docs or Word?
    2. 10.2 Will there be cloud storage so that their work is saved if the iPad dies?
    3. 10.3 Will we be able to see what our student has for assignments (Bb9)?
    4. 10.4 Can you use your iPod or other personal device?
    5. 10.5 Should students invest in a wireless keyboard?


Which schools are involved in Waukesha One?

All schools are involved with Waukesha One and preparing personalized learning environments for our students. The schools listed below are currently in the process of planning for device distribution. The projected timelines for each Wave's rollout are based more upon each building's readiness to put the devices to meaningful use than based upon a pre-determined calendar date. Each school is working closely with district administration to develop a plan for rollout.


Wave 1 Fall 2013
  • Bethesda E.S.
  • Blair E.S.
  • Hillcrest E.S.
  • Waukesha North H.S.
 Wave 2 Spring 2014
  • Butler MS
  • Central MS
  • Hawthorne ES
  • STEM Randall
  • STEM Saratoga
 Wave 3 Fall 2014
  • Horning MS
  • Prairie ES
  • South HS
  • Whittier ES
  • West HS
  • Summit View ES
  • Banting ES
  • Harvey Philip
 Wave 4 Spring 2015
  • Rose Glen ES
  • Heyer ES
  • Meadowbrook ES
 Wave 5 Fall 2015
  • Hadfield ES
  • Lowell ES
  • Waukesha Early Learning Center


How Can I tell the age of my iPad?

The School District distributed iPads in groups called waves.  The chart above lists each school and the wave in which they received their iPad.  Because we are a 1:1 program each student keeps their iPad as they transition schools.  This makes it common for a student with a Wave 1 iPad to be in class with a student that has a Wave 2 or 3 iPad, as they move about the district.  When it comes time to replace iPads we can no longer replace them by school since the ages of the devices are mixed.  When it comes time to replace your iPad It is important that you can identify which wave your iPad is from.  Each iPad is engraved on the back with a special text code that identifies the wave in which it was purchased.  This chart will help you identify by reading the engraving which wave your Ipad was issued.

Wave Number      Engraving iPad Type
 Wave 1 Property of School District of Waukesha iPad 4
 Wave 2      Property of School District of Waukesha 14-1iPad Air
 Wave 3 Property of School District of Waukesha 14-7 iPad 4 
 Wave 4/5 Property of School District of Waukesha 15-1iPad Air
 Wave 6 (refresh) Property of School District of Waukesha 16-?iPad Air 2
 Wave 7 (refresh) Property of School District of Waukesha 17-7 17-9 iPad 5

Reporting a missing iPad

If my child can not find their iPad what should I do?

A lost/missing/damaged iPad should be reported as soon as possible. You can use this form to report the missing iPad. You should then followup with administration at your child's school. The sooner the iPad is reported the better chance we have to locate or recover it. Remember that the family is responsible for full replacement value of a lost or damaged iPad unless it is reported and an insurance claim is filed.   

What is the cost ?

There is no cost to the family for the device that is issued to the student. Each student will be assessed a $25 annual Technology Application Fee that covers paying for the apps, and content provided for use on the device. The $25 Technology Application Fee is not prorated if the device is issued during the middle of the school year. The fee is used to pay for content and application licensing on the device. If a device is stolen or damaged the family is responsible for it and may be assessed a fee to repair or replace it described in the Financial Responsibilities Form.

If my child gets their iPad mid year why do I pay the full cost?

The Technology Application Fee that is charged covers applications, materials, subscriptions,etc.  This covers content on the device, not the device itself. These applications and content need to be purchased for the device and are the same cost if they are purchased in September or January. 

Apple ID

What is a Apple ID and will my child need one?

An Apple ID is your user name for everything you do with Apple (obtaining free and purchased apps, music, etc. from the App Store or iTunes Store, enabling iCloud for file storage, accessing Apple support and more). Every child will create a school district Apple ID on or before the date of receiving their first iPad. Specific Instructions will be made available to parents and help will be available at your child's school. We recommend that all parents know the password created for the student's Apple ID. (Note: children under age 13 must have parents create their Apple ID) Read more

I tried to create an Apple ID and I was asked for a credit card ... I don't want to do that!

Specific instructions for creating an Apple ID without a credit card have been made available here. The School District of Waukesha highly recommends not associating a credit card with a student's Apple ID. Read more

What if my child forgets their Apple ID.

Your child's "professional" Apple ID will be their School District of Waukesha Gmail address (jstudent@stu.waukesha.k12.wi.us). Parents will assist students in selecting a password for this Apple ID. If forgotten, Apple provides an online means to recover this password. Read more

Can I change the password on my child's Apple ID?

Your child's "professional" Apple ID belongs to the family and the student, not the School District of Waukesha.  Not only are you able to change the password on an Apple ID, but it is encouraged to do so.  Managing the apps that are associated with an Apple ID is one way of being more aware of what apps are loaded on your son or daughter's SDW issued iPad.  Controlling the Apple ID password gives a parent/guardian control over which apps are installed.  Managing the Apple ID password, coupled with setting restrictions on the iPad that do not allow apps to be installed without knowing the restrictions code, offers a parent greater confidence that they know exactly what apps are on the iPad.  To learn more about how to change the Apple ID password, read more here.

I have 3 kids in school, can they share one Apple ID?

No. The Apple ID is used to sync a wide variety of content regularly, from electronic books to files to images. Sharing an Apple ID will create far greater confusion and will limit some of the benefits of owning an Apple ID. Parents should not share their personal Apple ID with students/student iPads either. Only the student's Apple ID should be on the iPad.

How do I change the email address associated with my Apple ID?

  1. Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
  2. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
  3. In the "Apple ID and Primary Email Address section," click Edit.
  4. Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
  5. Open the email from Apple, then click Verify Now in the email.
  6. When the My Apple ID page opens, sign in with your renamed Apple ID.
  7. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.

Apps

What apps are required?

The School District of Waukesha will distribute and pay for a core set of paid apps to all student iPads. At this time that group includes: iMovie, GarageBand, Notability, Book Creator, SMART Notebook and Explain Everything. This list may change as additional functionality is determined.

How do I get my Core Apps?

The new method of Core App deliver is called MANAGED DISTRIBUTION.  This method allows SDW district staff to publish Core Apps to a users iPad and when the user accepts the distribution the apps will install automatically.  To be able to receive these Core Apps you must setup your ipad.  The directions linked here will walk you through the process to recieve district core apps on your iPad. Please complete this process as soon as you receive the invite on your iPad.

If I want to purchase an app for my child how can I do this?

Without a credit card, the easiest way to purchase apps is to obtain an App Store or iTunes gift card from local stores (like Target) and then redeem that gift card into your Apple ID account. You may also connect a credit card to the account to download and app and then "forget" the credit information afterward. We caution against doing this, however, as it is easy to forget to remove the credit information. Read more


Can the students download apps paid and otherwise?

Yes. We have a take home, self managed model. So with parent permission and supervision, apps can be downloaded with the appropriate Apple ID.

Will there be a list of recommended apps?

We are working on developing a list of recommended apps. Once developed it will be available on this website. 

Can parents control the apps their children install?

Students will have their own Apple ID that should be linked to their student email address. Parents have the ability within the restrictions menu to be able to control the apps that their children install. Much like any piece of technology in a family, the parent has the ultimate control on what goes on and happens with a device.

If you purchase apps will they only be for a year? When you turn it in will you lose your apps?

Apps are not specific to a devices. Once an app is purchased or redeemed with a code the Apple ID that is used owns that app. Apps will be used from year to year and class to class. Ownership of all apps is maintained by the student for the life of their Apple ID.

Will students need iTunes accounts to use with iPads?

Yes. Students must have iTunes accounts to add apps. When students and parents set up the student's Apple ID, an iTunes account is also created.


The iPad

Will students be assigned the same device / model throughout their academic career?

Students will keep the same device for the duration of a device life cycle.  Currently we anticipate that a device life cycle will be 4 years, but that is subject to change at anytime.  At the end of a device life cycle the student will be offered the ability to buy the device at the established buyout cost and will be issued a new device.  Students will receive several devices throughout the course of their academic career. We will constantly reassess the needs of teachers and students and select the best device available at the time to meet those needs. Read more

Will students be allowed to keep the device over the summer?

Yes. Students are encouraged to keep their device over the summer and use it to continue learning.  The device can be used to access our online resources, e-books, content, etc...  For a list of these resources contact yours schools Media Center.  Using the device over the summer also allows staff to communicate with the students to better prepare them for the beginning of school in the fall.  

If I don't feel comfortable keeping the device over the summer what can I do?

The District IT office will provide families with the ability to check in and secure the student device for the summer.  The device must be complete with charger and cable, and must be in undamaged to check-in.  The parent or guardian should bring the device to the district IT office for check-in.  The parent must also be present for the device to be checked out from the district office.  Your attendance school will NOT be responsible for storing devices over the summer.  If families are unable to secure the device over the summer they should make arrangements to use the district check-in process.     

Will student iPads be insured against theft and accidental damage?

The School District of Waukesha will be providing insurance for all iPads.  The family does have some financial responsibility defined in the Financial Responsibilities Form

Which students will be assigned devices?

Students in grades 2-12 will exist in a take home model where each student is assigned a self-managed device that the student will use and maintain over a 4 year period. Students in K-1 will begin with class sets and implementation of the take home model will be evaluated during the year. Students will move forward each year with this same device. Read more

May I bring my own iPad to school?

As long as a student brings an iPad the meets minimum specifications, then it will be acceptable for that student to bring their personal iPad to school. Note the student will have to use the Guest Wireless network and will not be able to display on the classroom Apple TV’s. Guest wireless can be accessed with the student's district login credentials.

Will I use an iPad in all of my classes?

While the iPad will be utilized by all teachers, it does not mean they will be used every hour of every day. Teachers still have the autonomy to create highly engaging lessons that do not use the iPad. The iPad will be the student’s tool to use in their education. We expect that how it is used will vary based on subject area. Each of our teachers is setting up an online classroom that will allow them to post class notes, assignments, etc. The expectation is that the iPad will be utilized across all disciplines.

Does it make sense to get a stylus for writing on the iPad for the various activities and projects?

Using a stylus is a personal preference. Many students have discovered that a finger can be just as precise. Therefore we do not suggest purchasing a stylus until you get a feel for how comfortable you are writing on your iPad so you can better decide what works best for your needs.


What do students need to do to "sync" the iPads?

With the newest version of the operating system, iOS 7, syncing the iPad is accomplished automatically through Apple’s iCloud service. This is strongly recommended as this is the primary way that data on the iPad is automatically backed up for students. However, it is still possible to sync the iPad simply by connecting it to a laptop or desktop computer, a process that backs up the contents of the iPad and usually takes just a few minutes (after the first sync). Syncing does not affect how the iPad is used; it merely provides a backup for the iPad in the event that something should happen to it.

May students opt out of using the iPad?

No. We want all students to be on equal footing in each class as they learn to use new technology.

What if a student forgets to bring the iPad to school?

If students fail to bring their device to school, they are responsible for completing course work as though they had their device with them.

I am concerned my iPad battery will not last for the entire school day. What should I do?

One of the main reasons we chose the iPad is that unlike laptop batteries, when fully charged, the iPad can run for up to 10 hours. It is the student’s responsibility to make sure the device is fully charged when coming to school. Normally it takes two to three hours for the device to go from 0% to 100% charged. The approximate cost of electrical bills to charge an iPad over the course of a school year is $1.45.

What about the use of Flash on the iPad?

Students may use Rover to access some specific educational sites that utilize Flash. Rover is a filtered browser, making EACS CIPA (Child Internet Protection Act) compliant. The district is also in the process of developing a virtualized desktop that may allow students to access some flash based content on their iPad. This is presently in Beta testing.

My student is graduating/leaving the district can they purchase their iPad ?

A student that is graduating can purchase their iPad for the designated buyout price as long as they meet all the requirements.  Students that leave the district before graduation must return their iPad charger and cable undamaged.   

What are the requirements for a student to purchase their iPad ?

If a students device has reached the end of it's 4 year life cycle or the student is graduating, the student has the option of purchasing their device from the district.  The following requirements must be met.

iPad purchase Requirements:
  • The student is graduating (either 1 semester of 2nd semester grad), or if the student is still attending school in the district and their device has reached the end of it's 4 year life cycle.
  • Students leaving the district for any reason other than graduation are not eligible to purchase their device.
  • All student fines and fees must be paid including the purchase price for the iPad. 
  • The student is only eligible to purchase the device that is assigned to them.
  • The purchase cost of the device is subject to change but is currently set as follows:
    • End of year 1 - $375
    • End of year 2 - $250
    • End of year 3 - $125
    • End of year 4 - $25

Parental Controls

How can parents still monitor a student's online behavior, when the iPad can be used anywhere at home?

While many potential dangers are filtered and blocked on the school’s wireless network so students can’t access them, children often have complete, unrestricted access to inappropriate sites at home. Experts strongly suggest installing software to filter and block inappropriate content on your wireless home network. You may want to try the free OpenDNS software. Some products offer additional protection features such as cell phone filtering, text message and photo screening tools, and digital footprint/reputation monitoring. Read more  Additionally, with the most recent update to iOS 7, added filtering controls can be put in place using the Restrictions available on the iPad. Parents/guardians are encouraged to explore these available features to determine app and Internet access that they feel is appropriate for their son/daughter. Learn more

Will parents be shown controls that can be used at home?

Schools may choose to hold parent and student education sessions on how to help parents understand the restrictions and controls on an iPad. Additionally, resources are made available to parents through the use of our YouTube playlist for Waukesha One. View our YouTube playlist

Will the only method of security be a password?  

All iPads are bar coded and have asset tags for inventory. We are also encouraging students to personalize their case and have their name on their case. Students are welcome to decorate their case for easy identification. We are not requiring other electronic security beyond the password.

Will the school set rules for use of the iPad at home?

We expect that families will observe school rules about decency and treatment of others, and will self-determine broad guidelines for age-appropriateness of software. For example, students may not use their iPads to demean others online, and we expect that families will not allow children to install inappropriate content on their iPads. Students are expected to maintain the rules of the Acceptable Use Policy and the iPad Pledge whether at home or school. While we expect all families to observe general guidelines, the School’s authority and interest in regulating each family’s practice is limited, and we are confident our students understand that different families do things in different ways.

Internet Access

Am I required to have wireless Internet access at home for the iPad program?

No, but it will make the iPad and it's apps more accessible. For example, wireless service will allow students to do research, access e-texts, and communicate with others from home. Teachers will work with students to determine what can be downloaded to the device to continue working from home if they do not have wireless access at home.

Will the wireless network handle all of these devices?

Yes, the wireless networks at all Waukesha One schools will be ready for the increased device usage.

Summer Access to iPads

What will happen to iPads the district has issued to students during the summer months?

An intended goal of Waukesha One is to provide our students with access to quality learning opportunities throughout the summer. With this in mind we are allowing all students in grades 2-12 to take home their iPad for the summer.

Why are you providing students with access to district issued devices throughout the summer?

Learning is a lifetime activity that extends well beyond the boundaries of school or the limits of the school year.  Just as students learn to use these tools for a wide variety of educational experiences and opportunities during the school year, they can utilize the iPad during the summer to continually learn and grow academically.  The goal is to provide continual access to students (and their families) to encourage continual learning. We encourage you to collaborate with your student over the summer months to take advantage of this great learning opportunity! 

What resources are available to support and encourage student learning during the summer months?

There are a large number of educational resources available to students on the SDW web site under Student Resources and on school library sites. Your student will be able to continue their learning throughout the summer months by continuing to use the district core apps and Google Apps for Education. Students will have access to a wide variety of reading materials on the iPad from the Destiny library system, Overdrive and other databases.

What should I do if I need technical support, experience damage to the iPad, or suspect loss of the iPad during the summer break?

Should you need any technical support over the summer months, you may bring the device to the Technology Department in room 127 at the Lindholm Building, 222 Maple Ave, or contact the IT Help Desk, 970-1073, for assistance. If the device is damaged during the summer, you may drop it off for repair. The student/parent are responsible for maintaining the device and returning to school with it in good working condition at the start of the school year. 

Can students use the device for anything that they wish to during the summer months?

Students are expected to use the device in accordance with the School District of Waukesha Acceptable Use Policy and the Student Pledge for iPad Use that was previously signed.  In the event that a student violates these policies, even during the summer months, they could be subject to the same disciplinary consequences issued to students during the school year.

I do not want the iPad to be available to my child during the summer months. Is there a method to submit the iPad to the district for summer storage?

Should you determine that keeping the iPad in your home during the summer months is not a feasible option for your family, parent/guardian may bring the iPad w/charger to the Technology Department for summer storage. The iPad should have the passcode and Find My iPad deactivated prior to storage, knowledge of Apple ID password and any numerical passcode is needed prior to arrival. Devices will be available for retrieval in the Technology Dept. in August.

The department is open Mon-Fri from 7:30am - 4pm.
Extended hours will be available in June on Wed from 4-6pm.

Other

Will they be using Google Docs or Word?

The primary method of word processing on an iPad for students will be Google Drive/Docs. Students will be able to download and use other methods to create documents, but many teachers will use Google Drive as a way to collect student work. Students may download and use the free app CloudOn to edit and work with Office documents.


Will there be cloud storage so that their work is saved if the iPad dies?

Students have 30GB of cloud storage with their student Google accounts as well as the ability to use iCloud to backup their iPads. Students should back up work regularly to minimize loss from an iPad malfunction.


Will we be able to see what our student has for assignments (Bb9)?

Blackboard will be a key component to success in Waukesha One. Parents and students should expect teachers to utilize Blackboard as a place to download assignments, collect assignments, and be an online hub for students' classes. Students can access Blackboard with their district login. Parents access all of their student(s) Blackboard classes using their ParentConnect login.

Can you use your iPod or other personal device?

SDW still has a BYOT (Bring Your Own Technology) policy in place. Student will still be able to use their own technology according to policies in place at individual schools. Most of these devices will not replace or serve the same purpose as the district provided iPad.

Should students invest in a wireless keyboard?

We suggest holding off on buying an external keyboard. From our experience, after a few days of using an iPad, students become faster typists. Some have returned an external keyboard they had purchased due to lack of use. But everyone is different. Once you get a feel for how comfortable typing you are on your iPad you can better decide what works best for your needs.

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