Before reporting a device Make sure to follow this checklist =========IMPORTANT DEVICE REPAIR CHECKLIST=========== _ Remove the users case from the iPad and keep it ( No case should be on iPad) _ Disable any Screen lock code (directions here: http://goo.gl/mp2Wly) _ Disable Find my iPhone (directions here: http://goo.gl/q554ls) _ Send the device to IT help desk. (School Media Center or Office) =========IMPORTANT DEVICE MISSING CHECKLIST=========== _ Begin to track the iPad location using your apple id and password http://support.apple.com/kb/ht5668 |
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